Commonly accepted business logic tells us that the more clients you have, the more profitable your company becomes, right? Well the surprising answer to that question is “NO.” I look at every client as a relationship, and just as with any relationship in our personal lives, the complexity, the frustration, and the time-consuming nature of a relationship can produce lifelong rewarding experiences or, sadly, bitterness and loss.






More Stories
Repossession vs. Remarketing: A Breakdown in Accountability
The Tale of the Orchard of Apples and Oranges
When the Repo Man Says No
The Cost of Recovery Has Changed – The Model Must Follow
Unsustainable Now: The Fuel Cost Surge Threatening the Survival of Repo Agents
The Tale of the LPR Network