In our second annual survey, even more of you spoke up, and what we found was sometimes similar to last year, but still often surprising. This is the first part of several releases of the survey, which covers topics such as Company Trends, Contingency Assignments, Associations, ALPR, Forwarding and Violence in the industry.






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The Cost of Doing Business: Why We Cannot Afford to Work for Free
The Insurance Barrier: When Tow and Repo Try to Cross the Line
Everyone Wants a Safe Repossession. Nobody Wants to Pay for One
The Industry We Built and the Standards We Must Protect
The Secret Recipe Isn’t Ours to Keep
What Happens When Repo Discovers Towing?