Guest Editorial
Santander Consumer USA sent an Open Letter to everyone in the Repossession and Recovery Industry yesterday on March 26th. While the basis of the letter seemed to be more of a justification of recent changes made by Santander and the negative responses it had received by the Repossession and Recovery Industry, Santander went in to great detail of its relationship and commitment to be compliant with Federal regulations and the CFPB (Consumer Finance Protection Bureau).
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