September 2020 “State of the Repossession Industry Survey” – Agent Commissions

AGENT COMMISSIONS

Odd enough, while responding agencies have indicated a higher collection of ancillary fees along with all recovery fees, the agents in the field do not appear to have received any benefit from it. In all fairness, most agencies have been struggling to stay open over the past six months and keeping in operation is the priority.

Overall, the duties requested of field agents does not appear to have changed much, if at all over the past six months, but the required use of PPE and sanitization tactics has most certainly made it more arduous and time consuming.

Read Next! On to CONCLUSION

Click below to go back to the other survey sections

Introduction

Respondents

Standard Operations

Staff Levels

Fees

Violence

Forwarders

LPR

Click here to See May’s “State of the Repossession Industry Survey” Results!