This year is going to be another year of turbulence in our industry and in our nation. We might as well get used to the fact that COVID is here forever. I do believe the disruptions caused by it will lessen, but it is here to stay. Masking in certain situations is here to stay, and we are seeing what fragmentation over COVID has done to our education system and our society. Of course, our industry wrote the book on fragmentation — we have seen the lack of progress in our industry that we now see in the political arena in Washington, D.C. We are going to see the gaps in American society widen and the gaps in our industry widen.
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