The Money Conversation Continues: NARS Panel Returns for Round Two

One of NARS 2026’s highest-rated panels returns for 75 minutes of candid discussion about the financial issues facing the repossession industry.

One of the highest-rated sessions at NARS 2026, the North American Repossessors Summit, is back by request. Attendees asked to keep the conversation going, so the panel returns live on Zoom for an open dialogue on invoicing, fees, and payments, and what more transparency could look like on both sides of the invoice. We set aside 75 minutes to leave extra room for your questions.

Your panel: recovery agency owners Darcy Case (Indiana Recovery Services) and Kristen Ithurburu (Zane Investigations); Daniel Valdes, Director of Redemptions & Repossessions at Ally Bank; and Dave Baker, Vice President of PAR North America.

Who should attend

Recovery agency owners and managers, the team members who handle billing and payments, and lenders who work with recovery agencies.

Meet the panel

Darcy Case

Co-founder and Owner, Indiana Recovery Services

After 16 years as a 911 dispatcher, Darcy co-founded Indiana Recovery Services in 2012. She serves on the NARS Planning Committee and the ARA Technology Committee and is Treasurer of the Indiana Professional Repossessors Association. Her awards include Business Owner of the Year (with her husband, Todd) in 2022 and Women in Collections and Recovery in 2025.

Kristen Ithurburu

Owner and Co-founder, Zane Investigations

Kristen has led Zane Investigations, a Nevada-based repossession company serving Nevada and California’s Eastern Sierra, for more than 20 years. Actively involved in operations, client relations, and recovery strategy, she leads with a focus on transparency, clear communication, and strong logistics.

Daniel Valdes                 

Director of Redemptions & Repossessions, Ally Bank

Daniel has been with Ally for eight years and brings 16 years of experience in the repossession industry. He believes the repossession industry is filled with some of the finest people in the world.

Dave Baker           

Vice President, PAR North America

Dave has more than 15 years of experience in the repossession and remarketing industry across compliance, investigations, operations, and business development, including executive roles as Chief Compliance Officer and Chief Operating Officer. In October 2025, OpenLane selected him to lead PAR North America. He also brings a law enforcement career of more than 20 years that culminated as Chief of Police.

The Money Conversation Continues: NARS Panel Returns for Round Two – The Money Conversation Continues: NARS Panel Returns for Round Two – The Money Conversation Continues: NARS Panel Returns for Round Two

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