The proposed rule is part of a broader push by the federal government to make important information more accessible to individuals who might not be fluent in other languages. The requirement is for all “important” disclosures to be made in the five most popular and commonly used languages in the state in which a particular consumer resides. The disclosure would need to be made when communicating in writing as well as when on the phone with consumers. It was not immediately clear if the disclosures would have to be given live by a representative or if a recording can be used.