16th Annual Gathering of the Eagles

Twenty-six members of Eagle Group XX, which included two Eagle Group Emeritus members, Millard Land and Billy Whittenton, as well as the Eagle Group Executive Secretary, Janet Kramer, met on October 10^th and 11^th at the Hyatt Regency DFW for their “16th ANNUAL GATHERING OF THE EAGLES”. The Eagles met on Friday afternoon and discussed their 12 completed continuing education programs and the 6 new policies they developed in 2025 as well as the lending institutions and recovery industry conferences they participated in as vendors and presenters. They also reviewed the Eagle Group XX accomplishments in 2025 and developed their marketing strategies and educational goals for 2026.

The members then reviewed the 79 members of the Eagle Group USA Referral Network and evaluated their performance and participation in industry events in 2025.

The” Gathering” resumed Saturday morning with an update presented by the Eagle Group XX Facilitator, Ron Brown, on the 826-page EAGLE GROUP XX DATA SECURITY & OPERATIONS MANUAL containing over 280 Policies and Procedures as well as a review and update of the EAGLE GROUP XX EMERGENCY MANAGEMENT & DISASTER PLAN.

The members received their 2026 membership documents in Eagle Group XX, the National Association of Fraud Investigators and the International Societe of Professional Recovery Specialists as well as their Mortgaged Property Recovery Specialist credential and SSAE 18 SOC 2 Alternate Documents Certificate.

Reports were presented by each member related to the industry activities in their region of operation, an update on the REPO ALLIANCE by Stephanie Findley, and current information on LPR by Chris Terrault. The morning was closed out with a presentation by Tim Koskovics titled “What One For All and All For One Really Means and How the Power of the Eagle Group Prevents Burnout”.

The afternoon session brought a “FIRST” when representatives from South Bay Remarketing Service and Guardian Professional Services who had been invited to attend the entire meeting and observe the professionalism of Eagle Group XX, were included in a panel discussion to develop a better understanding of these two industry member’s diverse business models and allow them to better understand Eagle Group member’s expectations from clients and develop a continuing business relationship with Eagle Group XX/USA members.

An update on the current status of the recovery industry insurance market was presented by Renee Low and Jon Pollard of Harding Brooks Insurance Agency who also sponsored our “Eagles Banquet” this year.

We closed the “Gathering” out with another “FIRST”, the premier presentation of the much awaited and industry needed “Credentialed Asset Recovery Agent Trainer” module which covered the various methods of training adults to work in the asset recovery industry. The training included sections on Characteristics of Adult Learners, Adult learning and Thinking Styles, Common Training Methods, and numerous other effective training methods. All Eagle Group XX attendees were awarded the Credentialing Designation (CARAT) and three year Certificates of Completion.

The Annual “EAGLES BANQUET” was held in the Hyatt’s Mr. “G’s” Restaurant which had been reserved for the Eagle Group XX members and their guests. Stories were shared, songs were sung, and friends were made over a dinner fit for Kings and Queens.

The “16^th Gathering of the Eagles” was closed with a traditional Shakespearean quote paraphrased by Ron Brown. “Would that we could but know the end of this day’s business ere it comes, but it must suffice to say the day will end and then the end will be known. If we meet again, we will smile… but if not… let this parting be well made.”

The members of Eagle Group XX/USA will meet again at the Allied Finance Adjusters Mid-Year Conference in Las Vegas, November 17-20 at the Golden Nugget.