Some confusion in the repossession industry has been persisting on whether or not repossession agents and companies are deemed “Critical Infrastructure Workers.” This was partially because of the vague definitions within the earlier guidance that left open to interpretation of what critical service vendors were applicable for the Financial Services Industry. On March 28, 2020, the Department of Homeland Security issued a memorandum on the identification of Critical Infrastructure Workers During the COVID-19 Response and it creates greater clarity on which vendors fit within these definitions.
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