All In One Billing – Bad Business

Bigger picture, it shows what the consumer is being charged for and you’re not being paid for. Do you allow consumers to get copies of your invoices? Why not?

Guest Editorial

It’s been said by many for years and it’s true. Anytime you attempt to bundle multiple services into a single line item you drive the value of the included services to zero.

Once the pain point of seeing the line item disappears, the associated psychological value also disappears, and the actual service becomes absorbed by the billed item. It becomes expected as part of the core service if the trend continues to long and to pluck this service back out or associate cost to it becomes nearly impossible.

Try It! Start calculating storage on day 1 and apply a discount to every invoice for the number of obligated free days before billing your client.

Two things will happen, you will start feeling the pain of how much you’re “giving” away to support their annual bonuses and the client will understand you are paying attention to it. They will complain and want you to stop the practice.

Wes Carico

Nostalgic Towing & Sales, LLC

GALR Member

About the Georgia Association of Licensed Repossessors

The Georgia Association of Licensed Repossessors (GALR) is an organization comprised of collateral recovery agency owners/employees/industry vendors. Our goal is to educate our members, financial institutions, law enforcement, and communities with regard to business requirements and ordinances set forth by the cities and counties in the state of Georgia.

The purpose of the association is to strengthen understanding between recovery agency owners, law enforcement, financial institutions, regulatory agencies, and the consumer. GALR will provide continuing education

to our members, financial institutions, and law enforcement officials. Education platforms will focus in the fields of professionalism, business principles, public relations and innovations in the industry.